Q.  Opening Hours

Goulburn Mulwaree Library

  • Monday to Friday: 10.00am - 6.00pm
  • Saturday: 10.00am - 1.00pm
  • Sunday: 2.00pm - 5.00pm

 

Q.  How to Join

Membership is open to persons of any age, and is free to all residents of Goulburn Mulwaree and Upper Lachlan Council areas. Potential members need to provide identification showing their current residential address.

The library requires persons under the age of 18 to have a guarantor. A guarantor is a parent or guardian over 18 who is prepared to take responsibility for items borrowed, which may become lost or damaged. The guarantor needs to provide identification showing their current residential address, and co-sign the application form for the person wishing to become a member.

To become a member of the library please bring proof of your CURRENT name & address as a resident/ratepayer of either Goulburn Mulwaree or Upper Lachlan Shire Council.

Proof of name & address to be in the form of ONE of the following:

  • Current NSW Driver's Licence
  • Council Rates or Water Notice
  • Residential Tenancy Agreement
  • Commonwealth or State Electoral Card
  • NSW Photo ID Card
  • Parent or Guardian's Library Membership (for under 18s only)

Or TWO of the following:

  • Electricity Account
  • Gas Account
  • Centrelink Pensioner Concession Card
  • Centrelink Health Care Card
  • Telephone Account
  • 2 x Official rent receipts from Real Estate Agent
  • Bank Statement
  • Letter from your employer in our LGA
  • Letter from your School/Education Institution in our LGA

If you do not meet the conditions listed above you may be eligible for either Reciprocal Membership or Temporary Membership

Q.  What can I Borrow, Renew, Reserve?

What can I borrow?

There is a limit of 30 items per card on loan at any time. However, if someone wishes to borrow all items on a subject, we may ask you, in fairness to other library users, to limit your selection. Temporary Membership only entitles you to borrow 2 items per card at a time.

How long can I have them for?

3 weeks for all items.

Can I renew?

2 renewal periods of 3 weeks each item unless on reserve.

No renewal for:

  • Reserved items
  • If due date has already passed
  • If you accumulate unpaid fees of $10.00 or more.

Renewals can be arranged by visiting the Library, phoning the Library or online via the Library catalogue. Please note to access your record online you will need your library card number and your P.I.N.

Can I reserve an item?

Reservations can be placed by visiting the Library, phoning the Library or online via the Library catalogue. Members may reserve 15 books and 15 non-book items at one time.  Please note to access your record online you will need your library card number and your P.I.N.

Are there any late fees?

Late fees apply to all items returned or renewed after the Due Date. Current fees are $1.00 per week per overdue item to a maximum of $5.00 for each item for each instance of late renewal or late return.

It is your responsibility to return your loans on time or renew them before the date due. If you accumulate unpaid fees of $10.00 or more your borrowing privileges will be suspended until the total accrued late fine amount is reduced to less than $10.00.

What happens if I have lost or damaged an item?

Members are responsible for the damage or loss of borrowed items. They will be charged the replacement cost of the damaged or lost item. If you accumulate unpaid fees for a lost or damaged item your borrowing privileges will be suspended until the full replacement cost has been paid.

Why has the library sent me an overdue notice for an item that I have returned?

The most common reason for this is that the notice was placed in the mail or emailed before you returned the item. You should check My details on the library website or contact your local library to see if the item is still on your account. If you think you have returned the item and it is still appearing on your account please advise library staff and they will check the shelves for you.

Why do I have to pay an overdue fee when the library didn't send me an overdue notice?

The library sends out overdue notices as a courtesy only. It is still your responsibility to remember to return items by the Due Date. Failure to receive an overdue notice is not accepted as a reason to waive fines by the library. Please remember to let the library know if your postal or email address has changed.

SMS or email Notices

The quickest way to receive your reservation or overdue advice is by providing the Library with your mobile phone number or email address. 
If you choose to have notices by text or email, one advantage is that you will receive courtesy reminder notices BEFORE an item is due and starts accruing late fines.
To add your mobile phone number or email address to your record just let staff know next time you visit or email us at library@goulburn.nsw.gov.au with your card number, name and mobile phone number or email address

Copyright

Copying of Library materials is controlled by the Copyright Act, to view the general copyright restrictions, see the Copyright link below

Q.  Reciprocal Membership

Reciprocal membership is available to those who are members of another NSW or ACT Library Service and who work or reside within the STLC area.

Conditions of Reciprocal Membership

If you are:

  • A permanent resident in another NSW or ACT Local Government Area and a member of the Library Service within that area
  • able to provide two forms of proof of identification, one of which must be the current membership card from your home Library Service and the other from the list below, e.g. current Driver's Licence showing your home address.

Upon presentation of your home library membership, Library staff will check this with your home library service.

As a RECIPROCAL MEMBER, you will have the same rights and privileges as other members who live within the Local Government Areas incorporating the Southern Tablelands Library Co-Operative.

Proof of name & address to be in the form of ONE of the following:

  • Current NSW Driver's Licence
  • Council Rates or Water Notice
  • Residential Tenancy Agreement
  • Commonwealth or State Electoral Card
  • NSW Photo ID Card
  • Parent or Guardian's Library Membership (for under 18s only)


Or TWO of the following:

  • Electricity Account
  • Gas Account
  • Centrelink Pensioner Concession Card
  • Centrelink Health Care Card
  • Telephone Account
  • 2 x Official rent receipts from Real Estate Agent
  • Bank Statement
  • Letter from your employer in our LGA
  • Letter from your School/Education Institution in our LGA

If you do not meet the conditions listed above you may be eligible to for Temporary Membership or Standard Membership

Q.  Temporary Membership

If you wish to become a member of Goulburn Mulwaree Library but are not a permanent resident in the Goulburn Mulwaree Local Government Area you may be eligible to become a TEMPORARY MEMBER.

Conditions of Temporary Membership :
- If you are a temporary resident within the Local Government Area, i.e. up to 3 months only and can provide proof of your temporary residence
- Provide one primary form of proof of identification citing usual home address eg. current Driver's Licence, Health Care Card
- Provide proof of temporary residence within the LGA for eg. Letter from your employer or lease agreement.

Fees :
 a $10.00 non-refundable fee is required.

Terms of use for Temporary Members
- 2 items per card may be borrowed at one time
- Standard Internet access conditions apply
- Interlibrary loan service is not available

Proof of name & address to be in the form of the following:

PRIMARY FORM OF IDENTIFICATION (Your normal home address)
- Current NSW Driver's Licence
 Council Rates or Water Notice
- Residential Tenancy Agreement
- Commonwealth or State Electoral Card
- NSW Photo ID Card
- Parent or Guardian's Library Membership (for under 18s only)


Plus one of the following:

PROOF OF TEMPORARY RESIDENCE
- Letter from your employer in our LGA
- Letter from your School/Education Institution in our LGA
- 2 x Official rent receipts from Real Estate Agent
- Telephone Account
- Bank Statement